I am currently a business consultant at Digital Banking Services- Self Service Channel. I work in the non-cash business. I hold a BCom Economics and Finance degree and I am currently doing my honours in Economics part time through Unisa. My current role requires amongst other things Recording, monitoring and advising the Business manager on operational and financial performance of non-cash devices and initiatives as per SSC Strategy plan Enhancing working relationship of internal and external stakeholders to ensure alignment of business goals for operational support Providing support to Business Manager Compiling analytic reports and documents for strategic business decision making Assisting in the drafting and implementation of Service Level Agreements for improved business performance from internal Group Support Functions Providing Subject Matter Expert know how on marketing and sales opportunities available on self service devices Monthly/Ad hoc reviews of contracts with Self Service Channel Vendors Compiling relevant documentation/presentation to support new business initiatives