A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.
Responsibilities:
Receive production requests and prioritise accordingly to meet deadlines
Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
Work with production staff and sales staff to ensure customer expectations are met
Manage account services through quality checks on client products and follow-up with timeous communication
Coordinating delivery schedules, arranging collections, installations of products and services
Required:
Previous experience in Printing (Digital, Screen and Litho) manufacturing and finishing processes essential.
Aptitude to learn quickly
Must be able to multi-task
Must be able to work independently
Excellent written and communication skills
Strong customer service skills
Detail oriented, organised, and deadline-driven
Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
Previous project management experience will be an advantage
